Validating a new survey
There is no significant difference between the level of male and female satisfaction with the service.
There is no significant relationship between managerial level and support of the new budget.
Examples of non-testable research questions are: What do customers feel is fair price for the new product? How do customers feel about the quality of our products?
What are employee's attitudes towards the new management? Respondents' answers to these questions can be summarized in descriptive tables and the results might be extremely valuable to administrators and planners.
Is there a significant relationship between managerial level and support of the new budget?
Is there a significant difference between the productivity of workers in plant A and workers in plant B? It is created from the research question by replacing the words "Is there" with the words "There is", and also replacing the question mark with a period.
It is perhaps more important to ask questions that involve decision making criteria.
Business research usually seeks to answer one or more testable research questions.
The shortcoming with these types of questions is that they do not provide objective cut-off points for decision-makers.For example, imagine that we've done our survey, and now we need to decide what constitutes satisfactory service? There is no exact cutoff point where we would say "yes" our customers are satisfied, or "no" they are not.